Our goal is to clean and restore your carpets to a “like new” condition in an environmentally safe manner. Below are some ways to help you prepare for our arrival:
Temperature settings. After a carpet cleaning, the drying time is optimal if you are able to keep the temperature set between 68 and 72 degrees 12 hours before a technician arrives and 12 hours after we leave. Using fans will help reduce drying time as well. Our team uses our own fans to expedite the drying process while we are cleaning.
Vacuum. If you are able, we ask that you do a regular vacuuming of your carpet before we arrive.
Driveways/walkways. In the winter months, we ask that your driveway or walkway is clear of ice and snow to prevent accidents. This allows our technicians to concentrate on the job rather than worrying about their safety.
Furniture. If your carpet cleaning requires furniture moving of any kind, the technician will move the furniture out of the way, perform the cleaning, then put the furniture back in place. Normal furniture moving and re-placement is included in the carpet cleaning price.
Breakables. We ask that you take any fragile or delicate items from furniture tops to prevent accidental damage. Our technicians can perform the work quicker and more efficiently if they do not have to worry about balancing delicate items.
Spots/stains. If there are any particular spots or stains on the carpet, bring it to the attention of the technician before the cleaning.
Pets. Please keep your pets and animals in a safe and secure area during the carpet cleaning.
Occupants. No cleaning of any kind can be performed by a technician if the only occupant of the property is under 18 years of age.