I recently had Fuzzy Wuzzy Rug Cleaning Company work on one of my rugs. I had them come out to my home and pick up an area rug. They cleaned it and it came out fine. It took a little while for the ruffle to come out of it after they cleaned it, but otherwise, all was fine. I initially had a discussion with their shop and they quoted me one thing and after they dropped the rug off to me the price was different. I called them and they decided to honor the first price they had agreed to, which made me very happy with them! The staff is very nice and very professional. I definitely would recommend them and most likely, will call on them again.